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Relationships that work

Subject
is a leading global financial services firm. The 5 th floor of the JPMorgan Chase Tower in Dallas , TX is home to their Middle Market Banking unit.

Workplace Objectives
JPMorgan Chase's Dallas Middle Market Banking unit consolidated three different offices to the 5 th floor. The centralization of this unit, initiated a renovation. Business Interiors and BOKA Powell, a local architecture and design firm, worked together on the remodel. Objectives/challenges in the included:

- Support various levels of group collaboration
- Employee attraction/retention
- Work space flexibility
- Wire management

Solutions
The remodel encompassed the landing of the 5 th floor as well as outlaying meeting areas and workstations. Hardwood floors were added to the elevator lobby and green marble trim was introduced and evident throughout the floor.

Team areas were located at each end of the floor, furnished with specially designed bright yellow chairs grouped for brainstorming sessions. An adjoining break station offers the usual amenities as well as a plasma television. Trendy pendant lighting was used to complement the hospitality bar.

Walls were eliminated in the work area making windows accessible to all. Only three offices were glassed-in. Spacious 9x13' workstations for relationship managers and administrative assistants were located in the center of the work area replacing window offices. Some of these stations were left unoccupied to be used as mini-conference rooms and can be easily converted in the future. Support staff were to occupy 8x8' workstations closer to the windows. All stations were furnished with Steelcase's elegant Montage line in walnut finish. Flat-screen monitors were mounted on adjustable arms attached to the workstation walls and processors hung below worksurfaces.

During the renovation design phase, an innovative solution arose from the challenge issued by JPMorgan Chase's John Whipple. Business Interiors incorporated the "Power Wall," a tasteful architectural element in handsome walnut that houses all wires and cables that feed from ceiling to workstations.

Three adjacent conference rooms, one large and two small, were connected by an easily movable wall that enables the three separate conference rooms to transform into an auditorium large enough to accommodate the 5 th floors' 68 staff members. With furniture solutions by Vecta, conference tables fold and easily slide out of the way. The conference chairs also fold up and fit together like shopping carts that can be rolled away.

Results
Adding two weeks to an already tight schedule, the project overlapped four holidays: Thanksgiving, Christmas, New Year's, and Martin Luther King Day. Business Interiors had everything in place by the deadline for consolidating the business unit.

The new standards created an inviting, open atmosphere, a dramatic departure from the customary banking tradition of dry-walled window offices with support staff in a fluorescent-lit middle ground. JPMorgan Chase changed the workplace dynamic to a more egalitarian atmosphere. From the workstations to the conferencing areas, the new product made the workspace continually adaptable. The 5 th floor became a prototype for JPMorgan Chase's other six floors as changes on those floors necessitate updating the workplace.

Trust. Loyalty. Dependability. These are by-products of long-term business relationships. JPMorgan Chase and Business Interiors have relied on one another for more than a decade to provide top quality products and services. JPMorgan Chase understands the value of relationships, and this project is perfect example of why they are important. When you know you can count on one another, you can be assured of the results.


Subject
Workplace Objectives
Solutions
Results

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